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Ace Cabs is the leading taxi company that has been serving the Georgian Bay area for more than 89 years. We pride ourselves on providing safe, reliable and courteous transportation for all of our passengers. Our goal is to provide you with the highest standard of friendly, professional taxi service each and every time you experience our services.
Each of our taxis comes equipped with state-of-the-art computerized systems that include GPS technology in order to efficiently dispatch our closest taxi to ensure the least amount of waiting time for our passengers. We are where you need us, when you need us, 24 hours a day, 7 days a week! Each of our vehicles come equipped with mobile data terminals to ensure that our drivers receive the most accurate and timely information to avoid any unnecessary delays to our customers.
With two accessible taxis in our fleet, we ensure we are providing transportation for people of all abilities. Our accessible taxi drivers undergo specialized training to ensure that we are not only providing inclusive and integrated transportation but also ensuring that we treat our customers with the dignity and respect they deserve.
Contact any of our professional dispatcher personnel today to experience the Ace difference when it comes to taxi service.
With two accessible taxis in our fleet, we ensure that we are providing transportation for people of all abilities.
Our accessible taxi drivers undergo specialized AODA required training to ensure that we are not only providing inclusive and integrated transportation, but also ensuring that we treat our customers with the dignity and respect they deserve.
Our accessible taxis comply with all specifications and requirements of the CMVSS and Ontario regulation 629 for accessible vehicles.
Our vehicles are also equipped with all items and modifications needed for D409-02 compliance.
Mobile securement systems by Q-straint are both CSA Z605 and D409 compliant.
Please note that this tool offers an approximate value only, and the meter within the cab will show the true total. Rates may vary depending on traffic signs and weather/driving conditions.
Flat Rates apply to most out of town destinations. Click to view most common flat rate destinations. If your destination is not listed please call 705-445-3300 for a quote.
Here is a list of flat rate destinations. If your destination is not listed please call 705-445-3300 for a quote.
What is better than a billboard? A moving billboard! Advertising on Ace Cabs vehicles allows you to gain exposure to your brand across Southern Georgian Bay. Call us today at (705) 446-0524 to get more information on pricing or other advertisement opportunities.
Why Advertise with us?
Don’t feel like going out to pick up food from your favourite restaurant? Ace Cabs would be happy to take care of that for you and we have made the process very simple. Call ahead to the restaurant to order and pre-pay for your food order. Then call Ace Cabs at 705-445-3300 and ask for our food delivery services and pay the $15.00 flat fee (within Collingwood) in advance then sit back and relax while we do the pickup and delivery for you. You can also add a tip for the driver if you wish as the driver would surely appreciate that. We would then deliver the food to your door via contactless delivery. We ring your doorbell and from a safe distance make sure you receive it.
We can deliver virtually any reasonably sized packages except tobacco or alcohol. Visit www.collingwoodcommons.com today to learn more.
Do you think you have forgotten something in one of our cabs? Ace Cabs takes great pride in the prompt return of lost items. All drivers are required to inspect their cabs at the end of their shifts and they return any found items to the dispatch office. If you think you have forgotten something in our cabs feel free to give us a call at (705) 445-3300. In the event of this happening, please call us immediately.It would be helpful if before you call, you identify the time you were in our cab, the details of the taxi you were in (i.e cab number, description of the driver and a detailed description of the lost item). The sooner you call the greater the chance of having your property returned to you quickly.
Please be aware that although we do everything we can to assist you in retrieving your lost items, we cannot be held liable for any items not found.
We are always looking for good DRIVERS to join our TEAM!
If you are over 25, have a good knowledge of South Georgian Bay area, a good driving record and work well with people, driving a taxi could be right for you.
The first step is to drop your resume off, in person, to our business office at 245 Raglan St., Unit 100, Collingwood, ON, L9Y 3Z1
After we have your resume, we can process your driving record through our insurance company for insurability.
A police clearance certificate will be required before you apply to the municipality for your yearly taxi license.
Once you have your license, come by our office and we will arrange an orientation and driver training session for you.
Welcome to our TEAM!
Ace Cabs is committed to the safety of its customers, staff and communities. For the well-being of all, we have put in place precautionary measures to ensure that your experience continues to be as safe as possible.
We are taking enhanced steps to promote health and safety including:
All passengers will be required to sanitize their hands when possible prior to entering our vehicles.
We ask that you wear your own mask while inside our vehicles and where physical distancing may be a challenge.
For the safety of our employees and passengers, we ask that you stay home if:
There are a number of proprietary logos, service marks, trademarks, slogans and product designations found on this Site. By making them available on this Site, Ace Cabs is not granting you a license to use them in any fashion. Access to this Site does not confer upon you any license under any of Ace Cabs or any third party's intellectual property rights.
No trademark or service mark may be used as a hyperlink without Ace Cabs prior written permission.LINKS TO THIRD PARTY WEB SITES:
This Site may provide links to other third-party World Wide Web sites or resources. Ace Cabs makes no representations whatsoever about any other Web site, which you may access through this Site. Because Ace Cabs has no control over such sites and resources, you acknowledge and agree that Ace Cabs is not responsible for the availability of such external sites or resources and is not responsible or liable for any Content, advertising, products, services or other materials on or available from such sites or resources.
References on this Site to any names, marks, products or services of any third parties or hypertext links to third party sites or information are provided solely as a convenience to you, and do not constitute or imply an endorsement, sponsorship or recommendation of, or affiliation with the third party or its products and services. Ace Cabs makes no representation or warranty as to any third party Content, products or services, and you agree that Ace Cabs shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such third-party Content, products or services available on or through any such site or resource.LIMITATION OF LIABILITY:
Ace Cabs WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING OUT OF OR RELATING TO THE USE OR THE INABILITY TO USE THIS SITE, ITS CONTENT OR LINKS, INCLUDING BUT NOT LIMITED TO DAMAGES CAUSED BY OR RELATED TO ERRORS, OMISSIONS, INTERRUPTIONS, DEFECTS, DELAY IN OPERATION OR TRANSMISSION, COMPUTER VIRUS, LINE FAILURE, AND ALL OTHER DIRECT, INDIRECT, SPECIAL, INCIDENTAL, EXEMPLARY OR CONSEQUENTIAL DAMAGES EVEN IF Ace Cabs HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
Ace Cabs is committed to protecting the privacy of the personal information you provide to us. Any personal information that Ace Cabs retains is kept in such a manner as to ensure its security and confidentiality at all times.
We are dedicated to protecting the personal information of our customers and employees. We are committed to meeting or exceeding the privacy standards established by federal and provincial legislation. Our information handling practices comply with the Personal Information Protection Act (Ontario), and the Personal Information Protection and Electronic Documents Act (Federal Level).
In the event that you should choose to send Ace Cabs your e-mail addresses, telephone numbers, addresses and/or any personal information so that we may communicate with you, Ace Cabs will not sell, trade or rent this information to third parties.ACE CABS POLICY FOR THE USE OF VIDEO SURVEILLANCE CAMERAS IN OUR TAXIS:
Ace Cabs is a private company, therefore we have an obligation under the Personal Information and Electronic Documents Act (PIPEDA). This Act is governed by the Office of the Privacy Commissioner of Canada. Every organization subject to the PIPEDA is specifically required to designate an individual who is accountable for its compliance with the Act. (Called a privacy officer). Ace Cabs Privacy Officer is the disciplinary manager. Ace Cabs Video Surveillance Camera Policy is displayed on our website. Any customer requesting information regarding the recording of their personal image should be referred to Ace Cabs website. (www.collingwoodtaxi.com) Ace Cabs Privacy Officer will be responsible for educating camera operators on their obligation to protect the privacy of individuals.
Information collected through video surveillance should only be used for the purpose that surveillance is being undertaken. Our purpose in recording images of our customers is strictly for the reduction of crime/incidents. Recordings will only be kept for 7 days, unless the recorded information has been viewed for law enforcement purposes. It can then be retained for up to one year unless otherwise specified by the Police or Prosecutor. As soon as an investigation is over the recording should be destroyed as it is no longer required. Even if we are not retaining the footage, video surveillance constitutes a collection of personal information, so we can only use it when we have a real need to. We must post clearly visible signs to let customers know that video surveillance is being used and give contact information for complaints or questions about surveillance.
Customers have the option to not enter any Taxi that has clearly posted signs indicating surveillance. Ace Cabs reserves the right to not provide their images upon request. Video surveillance information can only be viewed by the owner/operator, privacy officer or police when an incident has been reported or to investigate a potential crime. Under the Protection Act, audio sound has a provision dealing with the collection of private communications. The purpose of recording audio sound is limited to and only for security. Ace Cabs policy is to delete all audio along with video every 7 days unless it is retained for an investigation. Any unauthorized disclosure of images will be viewed as a major violation of Ace Cabs Policies and could also result in serious criminal charges to the offender.
PIPEDA requires organizations to take reasonable steps to safeguard the personal information in their custody or control from such risks as unauthorized access, collection, use, disclosure, copying, modification, disposal or destruction.
Ace Cabs respects the rights of all of their customers to professional treatment of their personal information.
Any questions or concerns can be directed to the Disciplinary Manager.